NCFE English Level 1 Sample paper 1 – Writing

Your task: write a report for people who are not technology experts explaining how technology (for example mobile phones, internet, social media, apps) benefits society.

In your report you may wish to include the following points:

• Technology in personal life
• Technology in business
• Technology in the world as a whole
• What life could be like without modern technology

You buy a new computer from a shop in town, A-Z Technology Supplies. It stops working soon afterwards. When you contact the shop they are unhelpful, do not offer to repair or exchange it or give a refund.

Your task: write a letter of complaint to the shop manager.

In your letter you should explain:

• Why you are writing
• What is wrong with the computer
• How the shop responded when you contacted them
• What action you would like the shop to take

The person to write to is Mr Peter Jeffries, Managing Director, A-Z Technology Supplies, London Road, Manchester, M10 7JP.

Include all relevant details in your letter.